Terms and Conditions

a) “we”, “us” and “our” means Kepler Tech LLC, Dubai, UAE

b) “you” and “your” means the user of our e-commerce website keplertechllc.com

c) “Goods” means the products offered for sale on our website, including printers, consumables, and accessories.

d) “website” means our e-commerce website keplertechllc.com

2. USE OF OUR WEBSITE

a) KEPLER TECH LLC” maintains the https://www.keplertechllc.com/ Website (“Site”).

b) By using our website and making a purchase, you acknowledge that you have read, understood, and agree to abide by these terms and conditions. If you do not agree with any part of this Agreement, you should refrain from using the website and making any purchases.

c) Our website is for your personal and non-commercial use only.

d) You may not copy, modify, reproduce, distribute, display, publish, transmit, or license any part of our website without our prior written consent.

e) The Site and all of its content, including, without limitation, all text, images, photographs, illustrations, icons, video clips, audio clips, written and other materials (collectively, the “Content”) is owned and copyrighted by us or licensed to us by third parties. The trademarks of others that are referenced in this Site are used for identification purposes only.

f) Except as provided in these Terms and Conditions, your use of any Content or trademarks without the written permission of the relevant Content or trademark owner is strictly prohibited.

g) You agree to use our website only for lawful purposes.

h) You represent and warrant that you are at least Eighteen years of age. You warrant that you will use this Site in accordance with these Terms and Conditions and all applicable laws and regulations.

i) You are prohibited from using the Site to advertise or perform any commercial solicitation.

j) If you violate any of these terms, your permission to use this Site and the Content will automatically terminate,, and you must immediately destroy any and all copies you have made of the Content.

k) You are solely responsible for ensuring that any information you provide to us is accurate, complete, and up-to-date.

i) Your use of this site is at your own risk, neither Kepler Tech LLC, nor any of its respective officers, directors, or agents are liable for any loss of use, interruption of business, lost profits or lost data. You agree that Kepler Tech LLC shall not be liable for any direct, special, incidental, consequential or other damages of any kind, whether based on contract, tort (including negligence), strict product liability or otherwise, even if we have been advised of the possibility of any such damages.

3. PURCHASE OF GOODS

a) We offer goods for sale on our website.

b) We will not trade with or provide any services to OFAC (Office of Foreign Assets Control) and sanctioned countries in accordance with the law of the UAE

c) When you place an order for goods on our website, you are making an offer to purchase those goods.

d) We will confirm receipt of your order and send you an order confirmation by email. This email is an acknowledgment that we have received your order and does not constitute acceptance of your offer to purchase.

e) We may accept or reject your offer to purchase goods in our sole discretion.

f) If we accept your offer to purchase goods, we will send you an email confirming that your order has been accepted and that the goods will be dispatched to you.

g) We may cancel any order if we are unable to fulfill it for any reason. If we cancel your order, we will notify you by email and refund any payment you have made for the goods.

h) All products are subject to availability. We reserve the right to modify, discontinue, or replace any product without prior notice.

i) The user is responsible for maintaining the confidentiality of his account

4. PRICING AND PAYMENT

a) The prices of goods on our website are subject to change without notice.

b) We use our best efforts to ensure that the information on the Site and the price of our products are displayed accurately. However, some system or typographical errors may occur. We reserve the right to correct any and all errors on our website, including pricing errors.

c) All prices are in the currency specified on our website

d) The customer is responsible for paying both the import customs duty and VAT in the destination country.

e) Payment for the products can be made through the available payment methods on our website. You agree to provide accurate and complete payment information. Orders will only be processed upon successful payment authorization.

f) We accept payment by credit card, debit card, or PayPal. Visa or MasterCard debit and credit cards in AED will be accepted for payment.

g) You must pay for the goods at the time of placing your order.

h) Cardholders must retain a copy of transaction records and Merchant policies and rules

i) We will not dispatch goods until we have received payment in full.

5. DELIVERY OF GOODS

a) All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties

b) https://www.keplertechllc.com/ will not pass any debit/credit card details to third parties

c) https://www.keplertechllc.com/ takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, (https://www.keplertechllc.com/) cannot guarantee the security of any information that is disclosed online.

d) https://www.keplertechllc.com/ is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.

e) The Website Policies and Terms and Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted”.

6. COOKIES POLICY

a) Cookies or Browser cookies A cookie is a small file placed on Your Device. You can instruct your browser to refuse all Cookies or to indicate when a cookie is being sent. However, if you do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted your browser setting so that it will refuse cookies, our Service may use Cookies.

b) Web beacons Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity)

7. DELIVERY OF GOODS

a) We will deliver goods to the address specified in your order.

b) We will use reasonable efforts to deliver goods within the timeframe specified on our website. However, we do not guarantee delivery within that timeframe.

c) Risk of loss of or damage to goods passes to you upon delivery.

d) If you do not receive goods within a reasonable timeframe, please contact us.

8. CANCELLATIONS, RETURNS AND REFUND POLICY

a) Customers can cancel their order only within 24 hours of placing the order.

b) We will accept returns of goods that are defective or do not meet the description on our website.

c) Returned goods should be in their original packaging.

d) Return will only be accepted if the delivery packaging has not been opened

e) You must notify us of any defective or non-conforming goods within 2 days of receipt.

f) Only after you get the approval for return from our side, you may ship your products back to us using a registered courier service

g) Returns and refunds will only be processed after proper inspection of the returned goods

h) We reserve the right to refuse any returned shipments if the product has been used or tampered with.

i) Refunds will be done only through the Original Mode of Payment

j) Please allow for up to 45 days for the refund transfer to be completed

k) We will refund the purchase price of any goods returned in accordance with these terms and conditions.

9. PRODUCT DESCRIPTIONS

a) Some products that we sell may appear smaller or larger than their image displayed on the Site. The colour and size of the display of a product may vary depending on the type of computer monitor you use and its settings.

10. DELIVERY/SHIPPING POLICY

a) We only deliver our products to the UAE, Oman, and all other GCC countries. Shipping will be handled by a third-party courier.
b) All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
c) UAE Delivery Fees will be a Flat Rate of AED 10 and Delivery Fees outside UAE will be mentioned on the checkout page depending on the country and location.
d) Avoid any delivery delay by providing your full address along with your contact details.
e) You can skip the shipping fees with free local pickup at store. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days.

11. GENERAL PROVISIONS

a) The terms and conditions of this website are periodically amended without prior notice. The updated Terms and Conditions will take effect on the posting date.

b) We make no representation that the Content is appropriate or available for use in every country of the world. You are solely responsible for compliance with applicable local laws. Although our products are available in many parts of the world, this Site may describe products that are not available worldwide.

c) Our waiver of a breach of any provision of these Terms and Conditions shall not operate to be interpreted as a waiver of any other or subsequent breach. If any provision of these Terms and Conditions is determined by a court of competent jurisdiction to be prohibited or unenforceable, such provision shall be ineffective to the extent of such prohibition or unenforceability without invalidating any remaining provisions of these Terms and Conditions or rendering such provision unenforceable in any other jurisdiction.

d) United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.